Enhance Your Client Communication Today

The US companies have lost a yearly revenue of up to 75% Billion in the past. That’s how important it is to maintain good client relations, as they’ll spread positive word of mouth. The good news is that we make it easy by offering cloud contact center services.

QualzTech helps you manage your client queries better with services like call routing, IVR, and automatic call distribution. We cap it all up with our detailed call reporting keeps you updated about the progress and customer support activities.

No more telling your client to “Hold Please” or “Sorry. Our Agents are Busy”

Multi-channel CCaaS to Amplify Your Customer Service

Gone are the days when you could restrict your clients to reach you on only a few specific platforms. Your clients want options and flexibility, and we make sure they get it.

Our CCaaS puts a buffet of options in front of your clients from which they can choose. They can reach you via phone calls, emails, chat, social media platforms, and much more. Our CCaaS solutions at QualzTech enable a seamless client experience that keeps a smile on your client’s faces.

We look after all of the CCaaS management, maintenance, and upgrades, while you look after other important business operations.

Bring Your Data to Cloud and Make it More Secure

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UCaaS to Simplify Client Communication

Teamwork makes dream work, and that is what’s possible with our Unified Communication as a Service solution (UCaaS). If you want to share files, relay information on voice calls, and broadcast messages via emails, our UCaaS doesn’t disappoint.

This can improve your employee efficiency, effectiveness, and productivity, which means your business is the ultimate winner. You can streamline the communication within your organization and ensures your resources are working at full capacity.

What Can Contact Center Service Do For You?

A mixture of satisfied clients and happy employees are the ingredients you need to see your business grow at scale. Both ingredients are available in the meal offered by QualzTech – CCaaS.

You can befriend technology to reduce costs and speed up operations, which results in higher profits. And guess what? That’s not all. With the CCaaS solution by QualzTech, you can get advanced analytics reports to make profitable decisions.

Buckle up and get ready to collect those praises coming from your clients.

What Makes QualzTech CCaaS Solution So Good?

Cost Effective

Our budget-friendly CCaaS solution will reduce operating costs and increase revenue.

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Flexibility

We connect with your clients where they are as we help you win their satisfaction.

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No Infrastructure

As the entire solution is based on the cloud, there’s no need to invest in expensive IT resources.

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